Privacy Policy

We are aware of how important privacy is to you, and we value your trust in our capacity to handle the collection and processing of your information carefully and sensibly.

According to the (Indian) Information Technology Act, 2000 (“IT Act”) and the Information Technology (Reasonable Security Policies and Procedures and Sensitive Personal Data or Information) Regulations, 2011 (“IT Rules”), this privacy statement (“Privacy Policy”) is issued.

The terms of this Privacy Policy are a legal contract between Mitskart E-commerce Ventures Private Limited, an Indian corporation with its registered office in Panchkula, and you, as the user of the website https://mitskart.com (“Website”).

DEFINITIONS

The following definitions apply to capitalized terms not otherwise defined in this privacy statement or the terms of service:

Personal Information 

shall refer to any information on a natural person that is not normally publicly available and that, either directly or indirectly, when combined with other information that is available or expected to be available, is capable of identifying the person in question. Name, age, phone number, address, voice, date of birth, thoughts about other people, national insurance number, license number, permanent account number, Aadhar Card information, etc. are a few examples.

Sensitive Personal Data or Information shall refer to information that is specific to an individual and includes any of the following:

  • Password
  • Sexual orientation
  • Financial details, such as a bank account number, credit card number, debit card number, or other payment instrument information, etc.

User information refers to all information that has been gathered about you, including your Personal Information, Sensitive Personal Data, and any other information.

INFORMATION COLLECTED BY US

  • We only use the data you supply for the purposes specified in this privacy statement.
  • You can generally access our website without identifying yourself or providing any Personal Information. But, there is a chance that you won’t be able to access certain of the Website’s features or sections if you have to register, subscribe, or expose your identity or other Personal Information or Sensitive Personal Information about you.
  • When you use our website, we obtain the following kinds of information from you.

Information that you provide:

  • When you communicate with us directly through emails and/or SMS
  • To make our services available
  • Through submitting feedback forms and surveys, etc.

Information that is automatically collected:

  • Every time you access a web page, your browser automatically reports log-related data.

IP address, geographic location (as determined by the Global Positioning System), browser type, referring/exit pages, Uniform Resource Locator, clickthrough rates, domain names, landing pages, pages seen, click pathways, feature usage, and other similar data. We may use this information to personally identify Users in order to manage the site, analyze trends, track Users’ online activities, and compile broad demographic data.

USE OF INFORMATION

We may use User Information or other information in the following ways:

-Supervising, improving, and managing our website;

-To conduct audits, research, and analysis, as well as to create statistics, reports, and other materials about market trends, patterns, etc.;

-Examine user behavior, identify service or technical issues, and keep security up;

-Remember the information to help you access the Website more efficiently;

-Keep track of global statistics including the overall number of viewers, visitors, traffic, and demographic trends;

-To verify your identity to make sure you are authorized to use the website;

-To make certain that information from our website is provided to you in the most useful way possible based on your interests;

-To get in touch with you in order to check on how well the website is being used;

-If you have granted us permission to contact you for such purposes, to provide you with the information you have requested from us;

-To fulfill our commitments resulting from any agreements we’ve made with you as well as with other service providers;

-To let you know when our website changes;

-Regarding the operation of any feature or service you access or have enrolled in to make sure we can provide those features or services to you;

-With respect to any transaction you may have made to subscribe to services on our website;

-Regarding any inquiry you may have sent or information you have sought from us;

-To help us fulfill our obligations under the law and regulations; and

-For the purpose of improving our service or product, to modify Personal Information so that all components that could be used to identify a User are eliminated. We would then use this modified Personal Information to put in the public domain.

 DISCLOSURE OF INFORMATION

  • We will not disclose or transfer your Sensitive Personal Information to any third party without your explicit authorization unless such disclosure or transfer:
  • Is required for the Company to carry out a contract with you, and you have given us permission to share the Sensitive Personal Information;
  • In connection with a corporate restructuring, merger, acquisition, or sale of a company; or
  • Is necessary as per the relevant laws or per a court order.

Disclosure to Third Parties: We will disclose your Personal Information to other parties in the ways listed below:

  • When you make a request for services provided by us on the Website or through third parties, we will share your Personal Information with those parties who are required to provide the services.
  • You may authorize us to disclose your Personal Information to third parties, in which case their use of your data will be governed by this Privacy Statement or by the privacy statements of those third parties.
  • Any member of our affiliated or group companies, including our subsidiaries, our ultimate holding company, and its subsidiaries, as applicable, may receive information about you from us.
  • With your prior approval, we may share your Personal Information to the prospective seller or buyer of any business or assets that we are considering selling or purchasing. In these kinds of transactions, user, email, and visitor information is typically one of the transferred corporate assets. We may also assign or transfer this information via a company merger, divestment, or dissolution.
  • We may release your Personal Information to third-party service providers exclusively to enable them to deliver services to us. We will take all necessary steps to guarantee that these service providers are bound by contractual obligations to keep your information private.
  • We may disclose your Personal Information if we are required to do so by law or to protect our rights, property, or safety, or the rights, property, or safety of our Users or other third parties. To prevent fraud and lower credit risk, this includes exchanging information with other businesses and organizations.
  • Without your permission, we may share your information to governmental and other statutory entities that need access to it for any particular legal purposes.
  • We make sure that any third party we share sensitive personal information with follows the IT Rules and adopts the same level of data protection as we have.

STORAGE AND SECURITY

  • We take reasonable steps to ensure that suitable physical, technological, and administrative safeguards are in place to protect your Personal Information from unauthorized access, alteration, transmission, and deletion.
  • We protect your information against loss, theft, unauthorized access, disclosure, reproduction, use, or alteration by employing commercially reasonable precautions.
  • The information we gather from you may be transmitted to and stored at a location within or outside of India. You give your consent to this transfer, storing, and/or processing by providing your information on our website. In order to ensure that your information is handled securely and in compliance with this Privacy Policy, we will take the reasonable procedures that we deem necessary.
  • By using the Website, you acknowledge that data transmission over the internet has inherent security risks and that no level of security can ever be totally guaranteed. As a result, you shall use the Website at your own risk.
  • We accept no liability for any information disclosed as a result of transmission failures, unauthorized third-party access, or other acts of third parties, or acts or omissions beyond our reasonable control, and you agree not to hold us liable for such breach of security.
  • If we learn of any breach in the security of your information, we will let you know as soon as possible and do all in our power to make it right.
  • You agree to notify us right once of any suspected or confirmed instances of unauthorized data access, disclosure, alteration, loss, damage, or erasure.

CONTACT

We may contact you using the Personal Information you have provided to us in the following ways:

  • In connection to the operation of any service you have signed up for so that we can provide the services to you;
  • With respect to any transaction you may have made to subscribe to services on our website;
  • Where you have chosen to get correspondence from us;
  • To send you updates and information regarding our services; to ask you to participate in surveys, opinion polls, etc., whether they are about our services or not (participation is always voluntary).

 

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